Thank you for visiting and shopping at athreyapuramputharekulu.com. We strive to provide a seamless and efficient shipping experience. Please read our shipping policy carefully to understand how we handle orders and deliveries.

1. Order Processing

1.Order Confirmation

1.1. Confirmation Email: After placing your order, you will receive an order confirmation email. This email will include details of your order and a unique order ID for tracking purposes. By using our website, you agree to comply with and be bound by these Terms and Conditions.

2. Processing Time:

2.1. Preparation: Orders are typically processed and dispatched within 2-3 business days. During peak seasons or holidays, processing times may be longer.

3. Shipping and Delivery

1. Shipping Locations:

1.1 Domestic Shipping:  We currently ship only within India.

2. Shipping Methods and Charges:

2.1. Shipping Partners: We partner with reliable courier services to ensure timely delivery.
2.2. Shipping Charges: Shipping charges are calculated based on the weight of your order and the delivery location. The total shipping cost will be displayed at checkout.

3. Delivery Time:

3.1. Estimated Delivery: Delivery times vary based on your location. Generally, orders are delivered within 5-7 business days after dispatch. Remote areas may take longer.
3.2. Delays: While we strive to deliver orders within the estimated time frame, unforeseen circumstances such as weather conditions, strikes, or other logistical issues may cause delays. We appreciate your patience in such cases.

Tracking Your Order

1. Tracking Information:

1.1. Tracking Email: Once your order is dispatched, you will receive a shipping confirmation email with tracking details.
1.2. Track Online: You can track your order using the tracking number provided in the email through our courier partner’s website.

6. Shipping Address

1. Accuracy:

1.1. Correct Information: Please ensure that the shipping address provided is accurate and complete. We are not responsible for orders delivered to incorrect or incomplete addresses provided by the customer.

2. Changes:

2.1. Address Changes: If you need to change your shipping address after placing an order, please contact us immediately at support@athreyapuramputharekulu.com. We will do our best to accommodate your request, but changes cannot be guaranteed once the order is processed.

7. Undelivered Packages

1. Return to Sender:

1.1. Failed Delivery Attempts: If a package is returned to us due to failed delivery attempts or an incorrect address, we will contact you to arrange re-shipment. Additional shipping charges may apply.

8. Contact Information

If you have any questions or concerns about these Terms and Conditions, please contact us:

– Email: panchakattufoods@gmail.com

– Phone: +91 626 977 8899

Thank you for choosing Panchakattu Atreyapuram Putharekulu. We appreciate your business!