At Panchakattu athreyapuramputharekulu, we strive to provide our customers with the highest quality products and service. Due to the perishable nature of our products, we have a specific return and refund policy in place. Please read the following policy carefully.

There are certain situations where only partial refunds are granted:

Returns

1. Eligibility for Returns:

1.1. Damaged Products: If you receive a product that is damaged during shipping, please contact us within 48 hours of delivery.

1.2. Incorrect Products: If you receive an incorrect product, please contact us within 48 hours of delivery.

2. Non-Eligible Products:

2.1. Perishable Nature: Due to the perishable nature of our products, we do not accept returns for reasons other than damage or incorrect delivery.

Refunds

1. Refund Conditions:

1.1. Damaged or Incorrect Products: If your product is eligible for a refund due to being damaged or incorrect, please contact us within 48 hours of delivery. Provide your order number, details of the issue, and photographic evidence of the damaged or incorrect product.

2. Refund Process:

2.1. Review and Approval: Once we receive your request and the necessary documentation, we will review your case. If approved, we will initiate a refund to your original method of payment.

2.2. Processing Time: Refunds will be processed within 7-10 business days from the date of approval. The time it takes for the refund to reflect in your account may vary depending on your bank or payment provider.

Contact Us

For any questions or concerns about our return and refund policy, please contact us:

– Email: panchakattufoods@gmail.com

– Phone: +91 626 977 8899

Thank you for shopping with Ammammma Putharekulu. We appreciate your understanding and cooperation.